FREQUENTLY ASKED QUESTIONS (F.A.Q.)
Accounts and Billing.
| How do I open an account? | Do you offer payment terms? |
| Is interest charged on past due balances? | Can I pay my invoice electronically? |
| What is e-Bill? |
Operations and Customer Service.
| What are your hours of operation? | |
Accounts and Billing.
Accounts with Net 30 Days terms can be opened by completing and faxing the completed form to 1-888-458-2437 and a representative will contact you to finalize the details. Credit card payments can be made at www.webcharge.ca, our secure online payment portal. [Back to Top]
Yes. We can offer Net 30 Days terms to qualified applicants. Complete and fax the completed account form to 1-888-458-5373 and a representative will contact you to finalize the details. [Back to Top]
Is interest charged on past due balances?
A late payment fee of 2% per month, 26.82% per annum, is charged on all past due invoices. If you have an account, you are allotted thirty (30) days from the invoice date to pay the amount due and any amount owing on the 31st day is subject to the late payment fee. [Back to Top]
Can I pay my invoice electronically?
Yes. As of November 21, 2011, we accept credit card payments online through our secure online payment portal at www.webcharge.ca. We also accept payments through online banking at participating banks and financial institutions. [Back to Top]
e-Bill is the name of our campaign to promote electronic invoicing. Under this system, your invoices and routine correspondence are e-mailed to you in PDF format. E-mail us at info@kuchercorp.ca or call us at 1-888-458-2437 to switch to e-Bill. [Back to Top]
Operations and Customer Service.
What are your hours of operation?
We are open 24 hours for your convenience. For service in Drumheller and surrounding area, call (403) 321-0176. All other areas in North America are encouraged to call us toll-free at 1-888-458-2437. [Back to Top]
